Useful AI is not the one that impresses the most, but the one that enhances productivity and can be governed.

Immediate return cases (B2B):

• Internal support and sales: assistants that reduce response times and increase win rates on key accounts.
  
  
• Back-office and compliance: document QA, reconciliations, and automated controls to reduce errors and rework.
  
  
• Data and forecasting: enrichment for pricing and demand, with actionable alerts.
  
  
• How to test without risk: sandbox with limited data, human-in-the-loop, guardrails (privacy, traceability, and decision logging), and a single process/team per pilot.
  
  
• Decision KPIs: productivity (time saved), quality (errors/rework), and business lift (revenue/savings). Progress signal: ≥20% sustained improvement accepted by the process owner.
  
  
• Risks and controls: data leakage (masking and access control), hallucinations (human validation + authorized sources), organizational change (training + operation runbook).
  
  
• Adoption checklist: process owner, training/validation dataset, privacy policy, acceptance criteria, change plan, and contract with SLOs/SLAs.

Useful AI is not the one that impresses the most, but the one that enhances productivity and can be governed.

Immediate return cases (B2B):

• Internal support and sales: assistants that reduce response times and increase win rates on key accounts.
  
  
• Back-office and compliance: document QA, reconciliations, and automated controls to reduce errors and rework.
  
  
• Data and forecasting: enrichment for pricing and demand, with actionable alerts.
  
  
• How to test without risk: sandbox with limited data, human-in-the-loop, guardrails (privacy, traceability, and decision logging), and a single process/team per pilot.
  
  
• Decision KPIs: productivity (time saved), quality (errors/rework), and business lift (revenue/savings). Progress signal: ≥20% sustained improvement accepted by the process owner.
  
  
• Risks and controls: data leakage (masking and access control), hallucinations (human validation + authorized sources), organizational change (training + operation runbook).
  
  
• Adoption checklist: process owner, training/validation dataset, privacy policy, acceptance criteria, change plan, and contract with SLOs/SLAs.